Event Management is a strategy that aims to prevent and address any events that may occur during the operation of a service. An event is a change or improvement in the state of any configuration item or IT service. It is the process of tracking all events within the IT infrastructure. Event management, also known as project management, is the process of planning and organizing personal or corporate events on a small or large scale, such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions.