EVENT MANAGEMENT
Event Management is a process that aims to control and manage any events that can occur during the service operation. An event is an improvement or an update in the state of any configuration item or IT service. It is the process that monitors all events that occur through the IT infrastructure. Event management is also called project management to create and develop small and large-scale personal or corporate events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions.
